Fiat Deposit & Withdrawal

About Deposit

How can I make a fiat deposit(HKD)?
To start trading on our platform, you need to make a fiat currency deposit to our designated bank account.
Please refer to the following steps to make your fiat currency deposit:

1. Login to our trading site.
Click "Transfer" from the top menu and select "Deposit Fiat"

2. You will see the deposit bank information.
Make a bank transfer from your bank account to our account. Please note that we only accept HKD.

3. Once transfer is completed, send the remittance advise or receipt to deposit@bitpoint.hk.
Write your name, your Bit Point account number (9 digits), and deposit amount in the email.

4. We will process your deposit within 1-2 working days.

5. Once deposit is completed, you will see the deposit amount reflected in your account.

Note 1: Customer will bear the bank handling fee. The account balance will be topped up based on the amount received to our bank account.
Note 2: We only accept HKD, other currencies will automatically be converted into HKD following bank rate.

About Withdrawal

How to withdraw Fiat Currency (HKD)?
Please refer to the following steps to wtihdraw fiat currency:

1. Login to our trading site.
Click "Transfer" from the top menu and select "Withdraw Fiat".

2. Input your bank information.

3. Select whether you want to withdraw a "Specific amount" or "All Amount".
If you select "Specific Amount", input the designated amount you would like to withdraw.

4. Click "Confirm".

5. Check the information on the confirmation screen, input your transaction PIN, and click request.

6. Your withdrawal will be processed within 2-3 working days.

Note 1: Customer will bear the bank handling fee. The fee will be deducted from the withdrawal amount.
Note 2: Withdrawal will be processed in Hong Kong Dollar (HKD).
Note 3: Withdrawal Limit per transaction is HKD250,000, and daily withdrawal limit is HKD1,000,000.

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